One of the most challenging and thinking from client perspective, disruptive business experiences is ‘re-branding or revamping’ (or corporate re-identification, as it was called in another day). ‘Re-branding’ is referred to as a graphic dress here— the typographic, chromatic, and symbolic rendering of the corporate moniker.
And to understand as in
why there is this internal resistance to this kind of identity or brand
‘make-over’ — and there almost always is resistance — is often formidable.
There are theoretical reasons for this, to be sure: the time, expense, and
labor-intensive changeover of scores of applications, from logo to business
cards to signage to websites, cannot be dismissed.
There are more ‘deeper’,
business reasons to do so as well. Concerns that awareness, familiarity, and brand
equity will be long lost, buta smooth makeover or transition by remaining to
stay the same through ‘identity refresh’ or ‘makeover,’ it is what serves to
stabilize awareness, equity, and even ‘trust’.
Think of this on the model
of a sandwich: the top slice is a fixed and is known with a familiar name, the
bottom is a ‘multi-grain’ made up of the multitude of operational, financial,
human, and other assets most of which do not vary with brand ‘renewal’. In the
middle section then, you are free to insert the comestibles of your choice, as
a matter which will serve the purpose of providing both nutritional value as
well as good taste. This is a lot harder — perhaps impossible — to handle or swallow,
without the bread.
Well, perhaps a culinary metaphor is not one of the best choice, but the point to be made is this: that the anticipated disruption and foreseen risk of identity refresh are often obviated or diminished, in the best of circumstances, by two supports: your name and everything else that constitutes your business or brand.
Well, perhaps a culinary metaphor is not one of the best choice, but the point to be made is this: that the anticipated disruption and foreseen risk of identity refresh are often obviated or diminished, in the best of circumstances, by two supports: your name and everything else that constitutes your business or brand.
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